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Cancellation & Refund Policy

All amounts owed by the client to Rapido Payments for Services rendered prior to the verified cancellation date must be paid in full amount. There will be no prorating for partial months throughout the period of Agreement. Due to account security and privacy concerns, all questions in relation with billing and cancellation requests MUST be made either in writing or via email. Cancellation requests will only be processed if made by the initial authorizing party and if received in writing. For security and training purposes, all calls, both inbound and outbound, made through Rapido Payments corporate offices are digitally recorded and the recording clips form a part of the verbal contract forged between Rapido Payments and the client. Any cancellations done by the client, for any reason, will lead to a full payment of the agreed price and immediate termination of the contract, unless otherwise mutually agreed between Rapido Payments and the Client.